Whether you are new to Port Wentworth or have been around for a while, the following will answer many of the questions that we are asked.  Save yourself some time by scanning down the list for answers to questions you may have.


Q: What do I need to do to initiate water, sewer and trash service?

A: Fill out the Water/Sewer/Sanitation Service Application. The form is available online or can be picked up from City Hall at 305 South Coastal Highway Monday through Friday, 8:30 am 5:00 pm.

Once completed, return form to the Water Department at City Hall and pay your deposit.

Q: How much are the deposits for water, sewer and trash?

A: For residential customers, the water/sewer deposit is $100. There is a $75 new service fee for sanitation services. Commercial customers will need to call 912-964-4379 to obtain your deposit amounts.

Q: After applying, how long does it take for my water/sewer/trash service to begin?

A: Applications received before 12:00 pm, can typically be connected the same day.

Q: When will I receive my utility bill?

A: Utility bills are mailed the first working day of each month and are due upon receipt.

Q: What type of payment does City Hall accept for utility bills?

A: Cash, Check, Money Order or Debit Card.  Now sign-up for ACH drafts from your checking or savings account.  For questions, please call City Hall at 912-964-4379.  ACH Authorization Form

Q: Do you have somewhere to drop off payments for water bills?

A: There is a drop box at City Hall on the side of the building where you can deposit your utility bill.  There is also a drop box behind Heritage Bank of the South located at the intersection of Highway 21 and Highway 30. No cash payments can be put in either drop box.

Q: How do I have my water service cut off?

A: Fill out the Water/Sewer/Sanitation Disconnection Form. The form is available online or can be picked up from City Hall at 305 South Coastal Highway Monday through Friday, 8:30 am 5:00 pm. You will have to provide a forwarding address to enable the City to either send you a refund from your deposit or send your final bill.

Q: If I have a problem with my utilities after hours, who do I contact?

A: The Water/Sewer/Sanitation Department hours are from 8:30 am 5:00 pm Monday through Friday. In the event of an emergency, please call 912-964-4379, ext 104 and you will be connected with the on-call supervisor.

Q: When is garbage pick-up?

Trash Pick-Up Schedule - Effective February 1, 2009

Q: When is dry trash pick-up?

A: Dry trash will be picked up on the 2nd and 4th Wednesdays of each month.

Q: How do I get a building permit?

A: Building Permit Applications are available online or can be picked up from City Hall at 305 South Coastal Highway Monday through Friday 8:30 am 5:00 pm.

Q: How do I get a building inspection?

A: Requests for inspections can be made on-line or a form can be picked up from City Hall at 305 South Coastal Highway Monday through Friday 8:30 am - 5:00 pm.

Q: How can I contact the Police Department?

A: The Police Department can be reached during business hours Monday through Friday 8:30 am 5:00 pm at (912) 964-4360. After business hours, please call 911.

Q: When is court?

A: All court sessions are held on Wednesdays at either 9:00 am or 11:00 am. Court is held at Port Wentworth City Hall located at 305 South Coastal Highway, Port Wentworth, Georgia. For information on court appearances, please call (912) 964-4360.

Q: How and where do I pay my fines?

A: You can mail your check or money order made payable to the City of Port Wentworth to: Port Wentworth Police Department, 323 Cantyre Street, Port Wentworth, GA 31407. You may also bring your payment to the Police Department at this same address or pay your citation online at www.pwtix.com.

Q: How do I get an occupational tax certificate (business license)?

A: You can obtain an Occupational Tax Registration form online or an application can be picked up from City Hall at 305 South Coastal Highway. For more information on occupational tax certificates, please call (912) 964-4379.  2014 Occupational Tax Schedule


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